Robotic Process Automation

What is Robotic Process Automation (RPA)?

Robotic Process Automation (RPA) is used to automate the manual processes of any software application.  Software has been developed to allow users to connect to any application and work with that application by receiving output and entering input to/from that application.  RPA can integrate the use of multiple applications in the same automation.

RPA is relatively new to the business market.  Our 23 years of business experience and automation experience allow us to provide very high-level RPA solutions.  Most RPA developers do not have the expertise we have. We have already been called upon to create complex RPA robots where other RPA developers did not have the knowledge to create those robots.


Our Process

Our approach to providing RPA solutions for any of your company’s business processes:

  1. 1Assess the business process with a Subject Matter Expert
    • Is the process consistent and predictable?
    • Is the process anticipated to change soon?
    • How long is the current process vs. the anticipated timing after RPA?
    • Are there upstream or downstream processes that should be included with the automation?  Can any of these processes be anticipated to change, or be removed, due to better timing, accuracy, etc.?
  2. 2Create a solution plan by determining the process flow and how the RPA process is to be built.
  3. 3Build the RPA process (robot) in a development environment.
  4. 4Have the Subject Matter Expert, and any other users, test the RPA process in a QA environment.
  5. 5After all testing is confirmed and approved, move the RPA process to a production environment.

Who Can Benefit from RPA?

RPA can benefit virtually any business which uses data to empower their teams to make strategic decisions. Our RPA services are increasingly sought after in these industries:

  • Banking and Finance
  • Mortgage and Lending
  • Accounting
  • eCommerce
  • Automotive
  • Energy
  • Airline
  • Software and Technology
  • Retail and Grocery
  • Agriculture / Industrial / Manufacturing

The Benefits of RPA

The benefits of RPA are vast and often immediate.

  • Robots can be set up and then run on a scheduled basis or on demand.
  • Robots perform processes on separate computers, allowing employees to not tie-up their own computers so they can work on value-added tasks.
  • Robots can be built to leverage the use of Excel Automation, allowing full end-to-end automation solutions to be built with necessary – and often minimal – employee interaction.
  • Significant time savings – processes, reports and analysis are available much sooner. Business processes can be performed any time of the day.
  • Accuracy – calculations and performance are consistent and correct. This can remove downstream work related to handling of errors.
  • More productive and cost-efficient employees.
    • Robots allows analysts to be analysts and managers to be managers.
    • If you remove tasks that normally take employees hours to perform, you can remove the need for excessive overtime.
    • Repetitive task related jobs can also lead to high employee turnover.

Case Study: The Power of RPA in Action